Privacy Policy

Information We Collect

When you use BarangOnline.com, we may collect personal and transactional information necessary to provide our products and services.

• Full name
• Phone number
• Email address
• Billing address
• Shipping address
• Order and purchase information
• Payment-related transaction information
• Communications submitted through WhatsApp, forms or customer support
• Device, browser and website usage information

Payment information may be processed directly by third-party payment providers. BarangOnline.com does not necessarily store your complete payment card or banking information.

How We Use Your Information

Personal information collected through our website may be used for purposes including:

• Processing and managing your orders
• Arranging product delivery
• Contacting you regarding your order
• Responding to enquiries and customer support requests
• Verifying transactions
• Improving our products, website and services
• Preventing fraudulent or unauthorised transactions
• Sending promotional or marketing information where permitted
• Complying with applicable legal and regulatory requirements

Order & Delivery Information

Information such as your name, telephone number and delivery address may be shared with relevant courier, logistics or fulfilment providers where necessary to complete delivery of your order.

Only information reasonably required to process and deliver your order will be shared with these service providers.

Payment Processing

Payments made through BarangOnline.com may be processed by third-party payment gateway providers.

These providers may collect and process payment-related information according to their own privacy policies, security standards and terms of service.

We recommend reviewing the privacy terms of the relevant payment provider when completing your transaction.

Cookies & Website Technologies

BarangOnline.com may use cookies and similar technologies to improve website functionality and understand how visitors interact with our website.

• Remember website preferences
• Maintain shopping cart functionality
• Analyse website traffic
• Improve website performance
• Measure advertising effectiveness
• Provide a better browsing experience

You may disable certain cookies through your browser settings. However, some website features may not function properly when cookies are disabled.

Marketing & Advertising

We may use third-party analytics and advertising services provided by search engines, social media platforms and other digital advertising providers.

These services may use cookies or similar technologies to understand website activity, measure advertising performance and improve the relevance of advertising shown to users.

Where applicable, users may manage their advertising and privacy preferences through their browser or the relevant third-party platform.

Sharing of Personal Information

We do not sell or rent your personal information to third parties.

Information may, however, be shared with trusted service providers when necessary to operate our business and fulfil your order.

• Courier and logistics providers
• Payment processors
• Website hosting providers
• Customer communication services
• IT and security service providers
• Analytics and advertising platforms

Information may also be disclosed where required by applicable law or requested by authorised regulatory, judicial or law enforcement authorities.

Data Security

We take reasonable administrative, organisational and technical measures to protect personal information against:

• Unauthorised access
• Loss
• Misuse
• Unauthorised disclosure
• Modification
• Destruction

However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We may retain personal and transaction information for as long as reasonably necessary for legitimate business and legal purposes, including:

• Completing and maintaining order records
• Providing customer support
• Maintaining accounting and business records
• Resolving disputes
• Preventing fraud
• Meeting legal and regulatory obligations

Your Rights

Subject to applicable Malaysian laws, you may have the right to request access to or correction of personal information held by us.

• Request access to your personal information
• Correct inaccurate personal information
• Update your personal information
• Withdraw certain marketing permissions
• Request information regarding how your personal data is handled

Requests may be submitted through our official contact channels.

Third-Party Links

BarangOnline.com may contain links to websites, applications or platforms operated by third parties.

We are not responsible for the privacy practices, security, content or policies of websites operated by third parties.

Users should review the privacy policy of the relevant third-party service before submitting personal information.

Children's Privacy

BarangOnline.com is intended for general consumers and is not specifically designed to collect personal information from children.

Where a minor makes a purchase, the transaction should be completed with the consent or supervision of a parent or legal guardian.

Changes to This Privacy Policy

Sierra Infinite Global may update this Privacy Policy from time to time to reflect changes to our business practices, website functionality, technologies or applicable legal requirements.

Any updates will be published on this page together with the revised effective or last updated date.